Small Business Management and Project Management

Level 4,     36 Weeks,     Fee - Free

Certificate in Small Business and Project Management is perfect if you are thinking of starting a business or developing yourself so you can run your business better

Fa’afetai Mareko

Programme Overview

Whether you’re already in business, stuck in the initial stages of launching an idea, or anywhere in between, this programme will arm you with the skills and knowledge you'll need to create success.

The Certificate in Small Business and Project Management is a comprehensive programme
which covers everything you need to start and continue running a business – from business planning, marketing and customer service, right through to accounting and project management.

You'll learn about:

  • project planning, review and presentation

  • business planning and operation

  • accounting and finance

  • marketing and research

  • staff management and teamwork

  • sales and customer service

Learning Modules


Business and Project Planning (5 Weeks)

  • Introduction to Project Planning
  • Project planning tools, techniques and components
  • Introduction to Business Planning
  • Business Plan components and Business plan Project


Industry and Market Analysis (5 Weeks)

  • Researching the market and industry for your business
  • External Analysis tools: Social, Environmental factors and Opportunities
  • Introduction to Market Research
  • Prepare a market brief and questionnaire
  • Market research project


Operations and Customer Service (6 Weeks)

  • Customer service and sales/CRM systems
  • Communication production processes and technology
  • Online business and business law
  • Reporting on market research project


Human Resource Management (5 Weeks)

  • Organisational structure
  • Managing Change and exit strategies
  • Recruitment and induction processes
  • Employment agreements and Employment law
  • Facilitating Focus Groups


Marketing (5 Weeks)

  • Fundamental Marking concepts
  • Analyse and use results of Market Research
  • Analyse and use results of Focus Groups


Accounting and Finance (7 Weeks)

  • Practical aspects of small business accounting and bookkeeping
  • Record Keeping, GST returns, income tax requirements and compliance
  • Understanding financial planning and reports
  • Cashflow and profit forecasts
  • Identify the financial needs for your business


  • Project Review and Presentation (3 Weeks)

    • Review and report on your business plan project to the class
    • Presentation focuses on your communication skills

Where will this take you?

  • Completion of this programme enables you to take your learning to a new level, as you'll be eligible to apply for the Diploma in Small Business and Project Management.

  • You’ll graduate with NZQA-approved qualifications i.e NZ Certificate in Small Business Management and Project Management Level 4 and a Te Wananga o Aotearoa Certificate, showing you have the skills and knowledge to run your own business or manage a project within a business setting.


  • At least 16 years of age.  Must be a school leaver

  • Citizen or permanent resident of New Zealand

  • Graduate of a level 3 business course or higher

  • Have a business idea, or currently own/manage a business of any capacity

  • Literacy and numeracy competency

Start Dates:

Te Wananga o Aotearoa Mangere CAMPUS - Sem A 2021

15 Canning Crescent Mangere, Auckland  2022

  • Tuesday Night Class - 2nd of March 2021


Te Wananga o Aotearoa Waitakere CAMPUS - Sem A 2021

15 Canning Crescent Mangere, Auckland 2022

  • Wednesday Night Class - 3rd of March 2021